Effective Date: January 1, 2026
These Terms of Service ("Terms") govern the outbound sales services provided by BraveOkays ("BraveOkays," "we," "our," or "us") to you or the organisation you represent ("Client," "you"). They also govern your use of braveokays.com. By engaging us or using the site, you agree to these Terms.
You confirm you are at least 18 and, where you are acting for an organisation, that you have authority to bind it. Our services are for business use only. Nothing on this website is an offer capable of acceptance; an engagement begins only when both parties agree scope and fees in writing.
BraveOkays is a done-for-you B2B outbound service. Depending on the scope agreed with you, this may include prospect research and qualification, list building and verification, sending-domain and mailbox setup and warmup, copywriting, cold email sequences, LinkedIn outreach, outbound phone calls, reply handling, meeting booking, and reporting.
We provide these services on a best-efforts basis. Outbound results depend on factors outside our control, including your market, offer, price point, product readiness and how quickly you respond to booked meetings. Any figures shown on this website or discussed on a call are targets and illustrations, not guarantees. We do not guarantee any specific number of meetings, opportunities or revenue.
Fees are as stated in your written engagement, quoted before it begins and set by the meeting capacity agreed. The monthly fee is fixed: we do not charge per meeting, and meetings booked beyond the stated number are not billed as an extra.
A stated meeting number is the capacity we resource and staff for. It is not a guarantee that the number will be reached, and fees are not contingent on reaching it. Where delivery is consistently above the capacity agreed, we may propose moving you to a larger plan; any change takes effect only with your agreement.
New engagements may be billed at an introductory discount for the first two calendar months of service, as set out in your written engagement, after which the standard fee applies. Any such discount does not change the scope of the service provided.
Fees are billed monthly in advance and are due on receipt. There is no minimum term and no notice period: you may cancel at any time and the engagement will end at the close of the period you have already paid for. Fees already paid are non-refundable, because infrastructure, data and staffing for that period have already been committed. Fees exclude any applicable taxes, which are your responsibility.
If an invoice remains unpaid, we may pause campaigns after giving you notice.
The engagement depends on your cooperation. You agree to:
We run outreach on your behalf and to your instructions. We operate in line with applicable law, including CAN-SPAM, the UK and EU GDPR and ePrivacy rules, CASL and, for telephone outreach, applicable do-not-call and call-recording rules. Where a jurisdiction requires consent to record a call, we obtain it.
We will not, and you agree not to ask us to:
We may decline or stop work that we reasonably believe breaches these rules, and may end the engagement immediately if you insist on it.
Your existing brand, content, customer data and trademarks remain yours. The assets created for your engagement — sending domains, mailboxes, contact lists we build for you, campaign copy, call scripts and call notes — are yours, and we will transfer or hand over access to them on request when the engagement ends, subject to any outstanding fees.
Our own methods, internal tooling, templates, playbooks and software (including the Lead Catcher tool) remain our property. Nothing in these Terms transfers ownership of them to you; you receive a non-exclusive right to use them for the duration of the engagement.
Each party will keep the other’s non-public information confidential and use it only to perform or receive the services. Where we process personal data on your behalf as part of the engagement, we act as a processor and you act as the controller; our processing is described in our Privacy Policy, and we will enter into a data processing agreement on request.
The engagement relies on third parties such as domain registrars, email providers, data vendors, telephony providers and scheduling tools. Their availability, policies and pricing are outside our control, and we are not liable for their acts or omissions. If a provider suspends or restricts an account, we will work with you to move to an alternative.
The services are provided "as is" and, to the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant uninterrupted deliverability, any particular inbox placement, or any particular outcome.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or data. Our total aggregate liability arising out of or relating to the services is limited to the fees you paid us in the three months preceding the event giving rise to the claim. Nothing here limits liability that cannot be limited by law, including for fraud or death or personal injury caused by negligence.
You will indemnify us against claims, losses and reasonable costs arising from content, claims, offers or contact data you supply or instruct us to use, and from your breach of section 5.
Either party may end the engagement at any time, effective at the end of the current paid period. Either party may end it immediately for material breach that is not remedied within 14 days of written notice. On termination we will stop all outreach, provide a final report, and hand over the assets described in section 6. Sections 6 through 10 survive termination.
We will not name you, use your logo, or publish results from your engagement without your prior written permission.
We may update these Terms from time to time. If a change materially affects an active engagement, we will tell you before it takes effect. Continuing to use the services after that date means you accept the updated Terms.
These Terms are governed by the laws of the jurisdiction in which BraveOkays is established, without regard to conflict-of-laws rules, and the courts of that jurisdiction have exclusive jurisdiction over any dispute. Before starting proceedings, both parties agree to try in good faith to resolve the matter by discussion.
Questions about these Terms can go to [email protected].